Data Hub

A one-stop-shop for all things data. A centralised hub for the global data practice. Learn, explore and connect.

UX/UI Design

Research

Design Systems

oisinmckeever.com

Overview

001

The initial ecosystem had led to duplication of work due to lack of visibility across the practice as well poor engagement and collaboration. The bank partnered with us to create a centralised location for the data capability to enhance collaboration, engagement and ultimately help the organisation become more data-driven.

Outcomes

220%

Achieved an average increase of 220% in event signups and participation after the first release



4/5

Achieved an average satisfaction score of 4/5 from surveys and interviews, an increase from previous releases



120%

Increase in published content in the first quarter post release




Platform

Web

Project Duration

6 months

Tech Stack

Role

As the design lead I was responsible for leading the vision, research strategy and design for the project. I collaborated closely with key stakeholders, users and developers to ensure our designs were functional, aesthetic and solved both the business and users requirements.

Team Structure

2x UX Designers,

3x Front-end Developers,

Product Owner

Research Methods

Competitor Analysis,

Interviewing,

Workshopping,

Usability Testing

The Challenge

002

The lack of engagement in events and duplication of effort with projects indicated difficulties with visibility across the practice.

01

Large volume of team spaces across a variety of platforms, information scattered and difficult to find


02

Only notified of events within immediate team spaces, many users missing out due to not being apart of certain group


03

No visibility of ongoing projects across the space had lead to multiple duplications, inefficient use of time and costly for the bank

How might we create a centralised location for the data practice to help drive engagement, collaboration and enhance visibility across the practice?

Research

002

To understand the reason for the poor engagement and duplication my team and I conducted comprehensive research, including an as-is analysis of the existing eco-system, user interviews, usability testing, and stakeholder interviews.

Conducted user interviews with 14 users across multiple team spaces to understand the needs and frustrations across the data practice



Conducted weekly workshops with SME's, and users within the data practice to review progress and encourage collaboration with the project



Conducted multiple rounds of usability tests with 10 unique users to assess the usability of the sight and identify any missed opportunities to iterate with



Some of the research activities conducted throughout the project.

Key Features

003

01 Personalised Content

For the initial release, we created a feature that prompted users to choose topics of interest, this would help push relevant content specific for the user. Content with the green tag "For you" communicates to the user that this content is curated for you.

This helped users filter out irrelevant content and encourage users to engage by communicating "Hey, we think you'll like this!"

Promoted

Web-Focused Week DMO Data Mesh Di...

For you

Group Functions

CDIO Group Functions ADA Q&A

Join Steven and Mike to learn more about our process within Group Functions.

Wealth Management

Digital Week DMO Data Mesh Deep Dive

Deep dive this week into data mesh architecture

For you

Investment Bank

Investment Bank ADA Data Mesh

Join Steven and Mike to learn more about our process within Group Functions.

For you

Group Functions

CDIO Group Functions ADA Q&A

Join Steven and Mike to learn more about our process within Group Functions.

Highlights

What are you interested in?

1/5

Investment Bank

AI

Asset Management

Group Functions

Data

Wealth Management Americas

General Wealth Management S&I (Personal & Corporate)

Analytics

ADA

Submit selections

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02 Events, Highlights and Notifications

Users voiced frustration at missing events due to not being notified. if you did not belong to specific distribution lists you often missed out.

To solve this we wanted to create prominent features to help users quickly find events and articles about the data practice along with a notification system to ensure that they no longer missed out on content.

oisinmckeever.com

Notifications

GWM

What 2023 is looking like for GWM in ADA

Join Brain and Luke to learn more about our process within for ADA in 2023.

Feb

08

2:30pm

For you

Group Functions

Join Mike to learn more about Workbench and how you can use it.

ADA Demo Series Invite

Feb

11

2:30pm

For you

Group Functions

Find out how ADA is being shaped by the different pods.

ADA Program Wide Sync

To further strengthen this, we created a "resource" page that held historic posts and VODs of those events just encase they couldn't make them.